Payment Help

Alipay / WeChat / USDT Payment Guide

Use this guide when payment fails, QR codes expire, or you are unsure which USDT network to use.

Alipay Guide

  • Open a plan page and click Recharge Now
  • Confirm plan and amount, then choose Alipay / WeChat
  • Check merchant, amount and order ID before paying
  • Return to order lookup after payment

WeChat Pay Guide

  • Select Alipay / WeChat on checkout
  • Scan with WeChat or open the payment page on mobile
  • Confirm the amount before paying
  • Keep a payment screenshot for support

USDT Guide

  • Choose the USDT payment entry
  • Use USDT_TRC20 when shown
  • Copy address and amount exactly
  • Wait for chain confirmation and order update
Common Payment Issues
What should I do if payment fails?

Check balance, network, payment limit and QR expiration. Try another method or contact support if it still fails.

What if I paid but did not return to the website?

Do not pay again. Keep the payment screenshot and order ID, then check the order page or contact support.

What if I paid the wrong amount?

Contact support with order ID, payment screenshot and actual amount paid.

What if I selected the wrong USDT network?

Stop before transferring and contact support. If already sent, recovery depends on the payment platform and chain status.